Legal notes

Privacy Policy


We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use Radio IP, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us. Radio IP strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

Personal Information

Radio IP collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number. This information is collected if you request information from us, participate in a contest or sweepstakes, and sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries. Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Use of Cookies

We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site's services, a cookie enables Radio IP to recall your specific information on subsequent visits. You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site. We may serve third party advertisements that use cookies in the course of ads being served on our web site to ascertain how many times you've seen an advertisement. No personally identifiable information you give us is provided to them for cookie use, so they cannot personally identify you with that information on our web site. Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Taking these actions shouldn't cause a problem with our site, should you so choose.

Children's Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Release of Information

If Radio IP is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us. How You Can Correct or Remove Information We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please use our Contact Us. To learn more please click here

Agreeing to Terms

If you do not agree to Radio IP Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy


Last Revision: February 22, 2018

We welcome you and thank you for using our website (the « Site »), owned and operated by Radio IP Software, Inc. (« Radio IP ») having its head office at 1111, St-Charles Street West, East Tower, suite 555, Longueuil, Quebec, J4K 5G4.

Acceptance of Terms of Use

You will find hereafter the terms of use of the Site (the “Terms of Use”), which constitute a contract between you and Radio IP regarding access to and use of the Site. Radio IP invites you to read the Terms of Use carefully before using the Site and to not hesitate to contact Radio IP if you have any questions at 1‑877‑890-1511.

Access to the Site is offered to you by Radio IP on the condition that you accept the Terms of Use. By using the Site, you agree to be bound by these Terms of Use. If you do not wish to accept the Terms of Use, please stop using the Site.

Modification to Terms of Use

In the spirit of continuously improving its ways, Radio IP reserves the right to modify, at its sole discretion, the Terms of Use or to add new terms and conditions. By accessing and using the Site, you accept to respect and be bound by the modifications. Radio IP invites you to consult the Terms of Use from time to time to be up-to-date.

Suspension or termination of access to Site

Radio IP may, at its sole discretion, decide to stop providing (permanently or temporarily), to you or to all, access to the Site (or a functionality of the Site) without prior notice.

If Radio IP experiences technical difficulties with the Site, you may be unable to access the Site during such problem period. Radio IP shall use reasonable commercial efforts to correct the problem and reestablish your connection.

Use of Site

The Site allows you to access information on the various products and services offered by Radio IP.

The information provided on the Site is offered by Radio IP for reference only and must be considered unofficial.

Radio IP uses reasonable commercial efforts to ensure that the information posted on the Site is reliable when published. However, Radio IP cannot guarantee that it is complete, up-to-date and error-free.

The use you make of the Site is at your discretion and you assume all risks associated therewith.

Electronic Mail

Electronic mail is neither protected nor confidential. It may be lost or intercepted as are communications by other means (for example postal mail). No electronic system can be perfectly protected or error-free. Radio IP will not be responsible for damages you may suffer through the exchange of electronic mail or messages, should they be generated by you or by Radio IP.


All texts, images, photographs, information, audio clips, video clips, software and codes available on the Site (collectively the “Content”), including the presentation of the Content, are protected by Canadian and foreign laws, including copyright laws, and belong to Radio IP, its affiliates or its licensors.

Radio IP grants you a non-exclusive, non-transferable license to use and display the Site and its Content on your computer, mobile phone or any other electronic device, solely for personal and non-commercial use, and to make one copy, for backup or hard copy purposes, on condition that you do not alter their Contents and that you retain the copyright notices.

The modification, reproduction, distribution, transmission, dissemination, representation, networking, marketing, publication, licensing, public performance, downloading, creation of derivative works, internet posting, sale or any exploitation of the Site and its Content are prohibited.


All the software integrated into or included on the Site, including all files and/or images contained in or generated by such software, is protected by copyright and may be protected by other rights as well. Such software belongs to Radio IP, its affiliates or its licensors.

You may not: (i) use, reproduce, modify, adapt, translate, download or transmit the software, in whole or in part; (ii) sell, lease, rent, license or transfer the software or otherwise allow access thereto; (iii) alter, remove or cover any trademark or notice of ownership included in the software; and/or (iv) decompile, disassemble, decrypt, extract or reverse-engineer the Site and its components, including, without limitation, the software, or assist anyone to do so.

You acknowledge that you do not hold any right, title, interest or license to or in the software integrated into the Site or that may be downloaded from the Site.


Certain names, words, titles, phrases, graphics, logos, icons or designs used on the Site may be trademarks belonging to Radio IP or other service providers and/or used with the consent of third-party owners (the “Trademarks”). You agree not to remove, edit or otherwise alter trademarks, service marks, logos and other proprietary information contained on the Site. Trademarks and the information contained on the Site, including comments from users, may not be reproduced, in whole or in part, or used in any way without obtaining Radio IP prior written consent.


The fact that the Site offers links to other websites does not mean that Radio IP endorses or approves the content of these websites or the products, services or publications that may appear thereon. The content available through these hyperlinks is not subject to Radio IP policies. Therefore, Radio IP shall not be held responsible for any damages that you may incur when you are redirected to another website by way of a hyperlink.

Limitation of Responsibility

Radio IP uses reasonable commercial efforts to provide accurate and up-to-date information on the Site. However, Radio IP makes no warranty regarding the Site and its Content that:

  • It will meet your needs and expectations; or
  • It will be accurate, complete, reliable or relevant; or
  • Its operation will be uninterrupted, timely, secure, or error-free; or
  • That defects or errors will be corrected; or
  • That it will be free of viruses or harmful elements.

Radio IP expressly disclaims all implied warranties of any kind, including but not limited to:

  • Merchantability;
  • Fitness for a particular purpose; and
  • Non-infringement.

You agree that Radio IP, its employees, officers, directors or representatives (“Radio IP Representatives”) shall not have any responsibility or liability for any loss or damage whatsoever, incidental, indirect, punitive, exemplary, consequential or special damages (including but not limited to damages for pain and suffering, emotional distress or similar damages, harm to business or reputation, loss of information, loss of profit, loss of revenue or income, loss of salary or other compensation from employment), arising from or in connection with the use of the Site or its Content even if Radio IP or any Radio IP Representative has been advised of the possibility of such damages or loss or if such damages or loss was foreseeable.

Radio IP and Radio IP Representatives disclaim all liability for the acts, omissions or conduct of any third-party user of the Site or of any advertiser or sponsor of the Site (“Third-Party Users”) and may in no case be held liable for any loss or damage (including, without limitation, special, indirect, consequential or incidental damages) or costs arising in any manner from:

  • The acts, omissions or conduct of a Third-Party User; and
  • The use of or inability to use any software, content or services of the Site or offered through another site linked to the Site.


You will indemnify and hold Radio IP and Radio IP Representatives (the “Indemnified Parties”) harmless from and against any claims brought by third parties resulting from:

  • any breach by you of the Terms of Use;
  • your browsing or use of the Site or any site to which the Site is or may be linked from time to time, or your inability to do so;
  • your use of or reliance upon publications, communications, distributions or downloads of any nature through the Site; and/or
  • your violation of any applicable legislation or regulations.

You agree that the Indemnified Parties will have no liability in connection with any such claim and agree to hold them harmless against any and all resulting losses, damages, judgments, awards, costs, expenses, as well as judicial and extrajudicial fees and costs.

To the maximum extent allowed by law, you agree to, and hereby do, release the Indemnitees from all loss, damage, or injury whatsoever, known or unknown, arising out of or in any manner connected with the use of the Site.

Final Provisions


No rights or privileges hereunder may be assigned to anyone in any way whatsoever except that Radio IP may transfer its rights and obligation to a third-party in case of a change of control, merger or acquisition of its business activities relating to the Site.

No Waiver

You agree that Radio IP’s failure to exercise or assert any of its rights under these Terms of Use (or provided by law) shall not be construed as a waiver of such right or provision by Radio IP and such rights shall remain exercisable.


Should any provision of these Terms of Use be null or without effect or deemed unwritten under the laws of the Province of Quebec, it or they shall not render the other provisions, terms and conditions hereof invalid as these Terms of Use is not an indivisible whole.

Governing Laws

These Terms of Use are governed by, and shall be construed and enforced in accordance with, the laws of the Province of Quebec.

Dispute Resolution

Any dispute relating to the performance hereof shall be subject to the courts of competent jurisdiction of the judicial district of Longueuil.


A French version of these Terms of Use is available on the Site. Une version française de ces conditions d’utilisation est disponible sur le Site.

How to buy How to buy
  • Mobile data has transitioned from the status of “nice to have” to the requirement of “need to have” in today’s complex world of policing. The Radio IP product and technical support offered by your staff members always helps to insure our officers are well facilitated with mobile computing connectivity, which positively impacts not only their safety, but also those that they serve and protect.

    Tim Trager, Deputy Division Chief - San Bernardino County
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